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  • Do not begin the course until a proctor has been assigned.
  • All proctors are available by appointment only.
  • Texas Department of Transportation School Bus Division requires completion within 14 days of the start of the course. No refunds will be provided for failure to complete within that time frame.
  • Your course completion card will be mailed to the address you provided within two weeks of successful completion of the online modules and proctored testing. Holidays and weekends may cause delay.
  • If a proctor is not available in your area:
    • Please call 210-370-5203 or email randy.casteel@esc20.net.
    • Provide your telephone number, name and location (school district if  applicable).
    • We will locate a proctor as close to you as possible and email you the information.